{"id":24262,"date":"2020-04-20T08:56:14","date_gmt":"2020-04-20T12:56:14","guid":{"rendered":"https:\/\/www.lssc.edu\/?page_id=24262"},"modified":"2022-06-23T08:54:15","modified_gmt":"2022-06-23T12:54:15","slug":"honorlock","status":"publish","type":"page","link":"https:\/\/www.lssc.edu\/student-resources\/honorlock\/","title":{"rendered":"ProctorU"},"content":{"rendered":"\n<p>ProctorU is a proctoring solution offered by Lake-Sumter State College. This system records the exam session allowing students to test at their convenience. Afterward, a certifed in-house proctoring staff will review all footage to ensure test integrity.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"faq-items\"><div class=\"faq-item\">\n    <button class=\"question\">Technical Requirements<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:list -->\n<ul><li>Desktop computer or laptop. The assessment should not be taken on mobile devices such as phones or tablets.<\/li><li>Webcam and microphone installed on your laptop or desktop computer<\/li><li>Google Chrome\/Firefox is the required browser for testing in Honorlock.<\/li><li>ProctorU\u00a0Chrome Extension: (<a href=\"https:\/\/chrome.google.com\/webstore\/detail\/proctoru\/goobgennebinldhonaajgafidboenlkl\">https:\/\/chrome.google.com\/webstore\/detail\/proctoru\/goobgennebinldhonaajgafidboenlkl<\/a>).\u00a0<\/li><li>ProctorU Firefox Extension: (<a href=\"https:\/\/www.proctoru.com\/firefox\">https:\/\/www.proctoru.com\/firefox<\/a>)<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Testing Area Requirements<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:list -->\n<ul><li>Sit at a clean desk or table (not on a bed or couch)<\/li><li>Lighting in the room must be bright enough to be considered \"daylight\" quality. Overhead lighting is preferred; however, if overhead is not possible, the light source should not be behind the student.<\/li><li>Ensure your desk or table is cleared of all other materials.<\/li><li>If prompted to do a room scan, be sure to include your work area. Make sure to do a complete 360-degree rotation of your room, then show your workspace. Partial scans and\/or failure to show your workspace may be flagged during the proctoring review.<\/li><li>Make sure your laptop is fully charged, or keep the charger within arm\u2019s reach.<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:spacer {\"height\":\"50px\"} -->\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><strong>The following items\/actions are not permitted:<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>No writing visible on a desk or walls.<\/li><li>No websites besides Canvas and the ProctorU\u00a0proctoring extension should be used or open while taking a proctored exam.<\/li><li>Close all other programs and windows on the testing computer before logging into the proctored test environment.<\/li><li>Make sure music\/televisions are not playing in the background.<\/li><li>Communication or assistance from others is not permitted during a proctored assessment. Exceptions: contacting ProctorU support\u00a0or your institution\u2019s help desk.<\/li><li>No other persons except the test-taker should be in the room during testing.<\/li><li>Using a phone or any electronic device other than your test-taking device is not permitted.<\/li><li>Remain visible in the web camera during the entire duration of the exam.<\/li><li>Leaving the room during the testing period is not permitted.<\/li><li>You must not take the computer into another room to finish testing (the exam must be completed in the same room in which the \u201cExam Environment View\u201d is completed).<\/li><li>Headphones or smart watches are not permitted.<\/li><li>Dual monitors are not permitted.<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Why is online proctoring necessary?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>Proctored testing enables the college to ensure the academic integrity of assessments and to comply with federal regulations that require colleges offering online and distance education to verify student identity. Traditional face-to-face classes that aren't conducive to testing in the classroom typically rely on testing facilities for live, in-person proctoring of exams.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Online proctoring offers an alternative to in-person proctored testing. This is a common practice of online courses and is used by colleges throughout our state college system and the nation. Though instructors may use various alternate assessment strategies, they may also rely on online proctoring to ensure the security of tests offered to online students in different locations.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Online proctoring helps prevent academic honor violations such as:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Use of a false identity,&nbsp;<\/li><li>Unauthorized collaboration,<\/li><li>Use of unauthorized materials, and&nbsp;<\/li><li>Copying or distributing test items to others.&nbsp;<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">What do I do if I lack the resources to participate in online proctored testing?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>Being displaced during the COVID-19 social distancing period may put you in a situation&nbsp;where online proctored testing is difficult or impossible. Depending on your living situation,&nbsp;you may not have access to reliable internet, computer hardware, or private space where&nbsp;you can test uninterrupted. Communicate any limitations or obstacles with online proctored testing to your instructors so they can work with you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Students experiencing a financial hardship related to acquiring the appropriate technology or are just unable to do so should contact the&nbsp;<a href=\"https:\/\/www.lssc.edu\/current-students\/technology-help-desk\/\">Technology Help Desk<\/a>.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Is it true that my student information could be sold to third parties if I participate in an online proctored test?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>No.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The College's agreement with ProctorU for online test proctoring does not allow ProctorU to sell student information to third parties. As mentioned above, our contract with ProctorU has specific legal requirements for the protection of student information that supersede ProctorU\u2019s\u00a0standard Terms of Service and bind ProctorU to all of the protections afforded by the Family Educational Rights and Privacy Act (FERPA).\u00a0<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Is it true that ProctorU scans home networks and monitors data from any device connected to that network?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>No.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>ProctorU does not scan home networks or monitor data from any device on the network other than the one used for testing. Secondary devices, such as phones, can be detected, but this is not accomplished by network snooping. See the questions below for more detailed information on how ProctorU tracks and monitors data and devices.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Where does ProctorU store student data?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>ProctorU uses an encrypted and secured connection during the exam. All videos and photos are stored on ProctorU\u2019s platform. Once an exam session ends, the proctoring session data is stored in US-based encrypted servers (AES 256).<\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Who has access to student data?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>Only essential staff within ProctorU\u00a0will have access to provide quality control and support for\u00a0LSSC\u00a0instructors and Testing Center proctors. Those accessing student data are bound to the FERPA and\u00a0privacy requirements.\u00a0<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><a id=\"_msocom_1\"><\/a><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Who monitors the test, Artificial Intelligence (AI) or live proctors? Who reviews the flags?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>The AI automatically generates a flag if unusual activity is detected, such as another person entering the room. There is no live person watching the student during the entirety of the exam. Once an exam session is completed, instructors (or\u00a0LSSC\u00a0Testing Center proctoring staff) can review flagged recordings to determine if a cheating incident may have occurred.\u00a0<\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">What data is tracked\/recorded from the web browser extensions, and how is it handled?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>The Chrome Web &amp; Firefox browser extensions allow ProctorU\u00a0to interact with the student and the exam content during the exam. This includes launching the webcam window and interacting with student behavior within the exam. During the exam, the following data is captured, analyzed, and stored:\u00a0<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Webcam video, including audio<\/li><li>Recording of desktop activity\u00a0<\/li><li>Student information presented by the learning management system (Canvas), such as student name, course number, exam name, etc.<\/li><li>Pages visited during the examination session<\/li><li>Specific student behavior may indicate academic dishonesty, such as copying\/pasting into search engines.\u00a0<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>Webcam and audio analysis have built-in AI capabilities, such as detecting the presence of zero, one, or more faces in the camera, one or more voices, etc. This AI will generate a \u201cflag,\u201d prompting the instructor (or&nbsp;LSSC&nbsp;Testing Center proctor) to review the exam session to determine if additional action is necessary to remediate any academic integrity issues.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:separator -->\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<!-- \/wp:separator -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Who determines if cheating took place during an online proctored test?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>Instructors make the final assessment about whether suspected cheating has taken place during an exam session. Only students engaging in unusual activity during an exam are flagged and reviewed. No action is taken if an instructor reviews the video and determines that the student did not violate\u00a0LSSC\u00a0academic honor policy. However, if an instructor determines that the student violated the academic honor policy, that instructor will follow the appropriate channels for academic honor policy violations.\u00a0<\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><div class=\"faq-item\">\n    <button class=\"question\">Can I uninstall the ProctorU extension in my browser after my exam?<\/button>\n    <div class=\"answer\" tabindex=\"-1\" aria-hidden=\"true\" aria-live=\"assertive\">\n        <!-- wp:paragraph -->\n<p>Yes. After completing your test, you are welcome to uninstall the ProctorU Chrome\/Firefox extension.<\/p>\n<!-- \/wp:paragraph -->\n    <\/div>\n<\/div><\/div>\n\n\n\n<p>See ProctorU&#8217;s <a href=\"https:\/\/www.meazurelearning.com\/privacy-policy\">privacy policy<\/a> for additional information.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Contact Information<\/h3>\n\n\n\n<p>Email:&nbsp;<a href=\"mailto:Testing@LSSC.EDU\">Testing@LSSC.EDU<\/a><br>Phone: (352) 435-5009<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Leesburg Campus<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-regular\"><table><tbody><tr><td><em><strong>Department Operating Virtually<\/strong><\/em><\/td><td><\/td><\/tr><tr><td>Monday \u2013 Thursday<\/td><td>7:30am \u2013 5:30pm<\/td><\/tr><tr><td>Friday \u2013 Sunday<\/td><td>Closed<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Location: <a href=\"https:\/\/cdn-map1.nucloud.com\/nucloudmap\/index.html?map=318&amp;marker=7639&amp;zoom=3&amp;x=2808.536987&amp;y=-2635.073879\">Center for Teaching and Learning (CTL) <\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">South Lake Campus<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"\"><tbody><tr><td><strong><em>Updated Department Hours<\/em><\/strong><\/td><td><\/td><\/tr><tr><td>Monday &#8211; Sunday<\/td><td> Closed  <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\n\nLocation: <a href=\"https:\/\/cdn-map1.nucloud.com\/nucloudmap\/index.html?map=319&amp;marker=7880&amp;zoom=0&amp;x=1586&amp;y=-1111\">Building 1<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Sumter Center<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>On Campus<\/strong><\/td><td><\/td><\/tr><tr><td>Monday\u2013 Sunday: <\/td><td>Closed<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p> Location: <a href=\"https:\/\/cdn-map1.nucloud.com\/nucloudmap\/index.html?map=321&amp;marker=7872&amp;zoom=3&amp;x=2097.25&amp;y=-1350.5\">Clark Maxwell Building <\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ProctorU is a proctoring solution offered by Lake-Sumter State College. This system records the exam session allowing students to test at their convenience. Afterward, a certifed in-house proctoring staff will&hellip; <a href=\"https:\/\/www.lssc.edu\/faq\/can-i-uninstall-the-honorlock-extension-in-my-browser-after-my-exam-is-over\/\" tabindex=\"-1\" aria-hidden=\"true\">Continue reading \u00bb<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":12,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24262","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ProctorU - Lake-Sumter State College<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lssc.edu\/student-resources\/honorlock\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ProctorU - Lake-Sumter State College\" \/>\n<meta property=\"og:description\" content=\"ProctorU is a proctoring solution offered by Lake-Sumter State College. 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